Returns & Exchanges
At Mars by GHC, we want you to look and feel your best, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as comfortable as our apparel.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all labels and tags are attached, and secure the package for transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing